Terms and Conditions

Welcome to The Curry Shelf. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

If you do not agree with any part of these terms, you may not use our services or purchase our products. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

• "Company," "we," "us," or "our" refers to The Curry Shelf
• "Customer," "you," or "your" refers to the individual or entity accessing our services
• "Products" refers to spice blends, masalas, and other food products sold by us
• "Website" refers to www.thecurryshelf.com and all associated pages
• "Services" refers to all products, features, and functionalities offered through our website

Our spice blends and masalas are intended for culinary use only. They are carefully crafted using traditional methods and high-quality ingredients to ensure authenticity and flavor consistency.

Quality Guarantee:

We guarantee that all our products are made from pure, natural ingredients without artificial colors, fillers, or preservatives. Each batch is ground in small quantities to ensure maximum freshness and flavor.

Storage and Handling:

For optimal quality, store products in a cool, dry place away from direct sunlight. Keep containers tightly sealed when not in use. While we ensure airtight packaging, proper storage after opening is the customer's responsibility.

When you place an order through our website, you are making an offer to purchase products subject to these terms. We reserve the right to accept or decline your order for any reason.

Order Confirmation:

Once your order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order—acceptance occurs when we ship your products and send you a shipping confirmation.

Payment Methods:

We accept major credit cards, debit cards, UPI, net banking, and other payment methods as displayed at checkout. All payments are processed securely through our payment partners. Payment must be received in full before order fulfillment.

Order Accuracy:

You are responsible for ensuring that all information provided (shipping address, contact details, product selections) is accurate. We are not liable for delays or errors resulting from incorrect information.

All prices are listed in Indian Rupees (INR) unless otherwise stated and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur.

In the event of a pricing error, we will notify you and give you the option to proceed with the purchase at the correct price or cancel your order for a full refund.

Product Availability:

We strive to maintain adequate stock levels, but some products may become unavailable due to high demand or seasonal availability. If a product you ordered becomes unavailable, we will contact you to discuss alternatives or issue a refund.

We ship to addresses within India. Shipping costs and estimated delivery times are provided at checkout and may vary based on your location and the shipping method selected.

Delivery Times:

Estimated delivery times are provided for guidance only and are not guaranteed. We are not liable for delays caused by courier services, weather conditions, natural disasters, or other circumstances beyond our control.

Delivery Issues:

If your order does not arrive within the estimated timeframe or arrives damaged, please contact us immediately at info@thecurryshelf.com. We will work with you to resolve the issue promptly.

Risk of loss and title for products pass to you upon delivery to the shipping carrier. You are responsible for filing claims with the carrier for lost or damaged shipments.

Due to the nature of food products, we have specific return and refund policies to ensure food safety and quality.

Eligible Returns:

• Products received damaged, defective, or tampered with
• Incorrect products shipped (not what you ordered)
• Products that are past their expiration date upon arrival

Non-Returnable Items:

• Opened or used products (for food safety reasons)
• Products damaged due to improper storage or handling
• Products purchased from unauthorized third-party sellers

Return Process:

To initiate a return, contact us within 7 days of receiving your order with photos of the product and packaging. We will review your request and provide instructions for return shipping (if applicable) or issue a refund or replacement.

Refunds will be processed to the original payment method within 7-10 business days of receiving and inspecting the returned product.

All content on our website, including text, graphics, logos, images, product descriptions, recipes, and software, is the property of The Curry Shelf or its content suppliers and is protected by Indian and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without our prior written consent. Our product names, recipes, and branding are proprietary and protected.

Unauthorized use of our intellectual property may result in legal action and claims for damages.

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our website or services
• Engage in fraudulent activities or payment disputes
• Use automated systems (bots, scrapers) without permission
• Resell our products commercially without authorization

We reserve the right to suspend or terminate your account and refuse service if you violate these terms.

To the maximum extent permitted by law, The Curry Shelf shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services, including but not limited to loss of profits, data, or other intangible losses.

Our total liability for any claim arising from your purchase or use of our products is limited to the amount you paid for the specific product giving rise to the claim.

We do not guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components. You use our services at your own risk.

You agree to indemnify, defend, and hold harmless The Curry Shelf, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney fees) arising from:

• Your violation of these Terms and Conditions
• Your violation of any third-party rights
• Your misuse of our products or services
• Your fraudulent or illegal activities

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

Dispute Resolution Process:

In the event of a dispute, we encourage you to contact us first to attempt an informal resolution. If we cannot resolve the dispute informally, either party may pursue formal legal proceedings.

You agree to waive any right to a jury trial and to participate in class action lawsuits against The Curry Shelf.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. The "Last Updated" date at the top of this page indicates when the terms were last revised.

Your continued use of our services after any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically to stay informed.

Material changes that significantly affect your rights will be communicated via email or prominent notice on our website.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

We are committed to providing excellent customer service and will respond to your inquiry as promptly as possible.